Trading Standards

COVID 19: We are temporarily waiving the ‘paid for advice fees’ for food businesses at this uncertain time. If you are:

  • Changing the way you provide food
  • Changing what food you provide
  • Offering takeaways for the first time
  • Commencing deliveries
  • Offering new online ordering services
  • Offering food to the elderly or vulnerable, or
  • Providing cook-chill style meals for the first time 

We can support you by helping to ensure that these new foods are made safely and described correctly. 

Please email trading.standards@newport.gov.uk for allergens, standards and labelling queries, and environmental.health@newport.gov.uk for food hygiene and safety matters.


 

Trading standards looks after the health, safety and environment of Newport citizens and promotes and protects the well-being of a modern, vibrant economy.  

We are unable to deal with calls for consumer advice, please follow the link below

The trading standards team ensures that businesses act within fair and safe trading laws, making sure that:  

  • they do not mislead customers
  • all products sold are safe
  • all products sold are genuine and not counterfeit
  • commercial animals are treated well
  • children cannot buy alcohol, cigarettes and similarly restricted products  

 Consumer advice  

Please use the link above as the trading standards team is not able to deal with personal callers for consumer advice.

 Business support 

 Report a suspected trading standards crime

 Buy with confidence - responsible trader scheme

 Fake Free Newport 

 Contact  

 Ask for the trading standards team at Newport City Council 

Requests for consumer advice must be directed to the Citizens Advice consumer service, the trading standards team is not able to deal with personal callers for consumer advice.

Download the Public Protection enforcement policy (pdf)