Coronavirus (COVID-19)

Newport City Council is following and implementing best practice as advised by the government and Public Health Wales.

In general, critical council services will be prioritised and regular information about changes to services will appear here.

You can find up-to-date information and advice from Public Health WalesGov.Wales, Gov.UK and the NHS

Our contact centre is open for calls Monday to Friday, 9am-5pm, the Information Station is closed until further notice.

Please use our online forms to report or request council services.

Make a general COVID-19 related enquiry online or email

Update 8 January - Returning to schools and colleges

In line with Welsh Government guidance all schools, colleges and independent schools have moved to online learning.

Read Welsh Government return to school and colleges guidance.

Update 22 December - New shielding advice

Following a significant rise in infection rates, the advice to those who are clinically extremely vulnerable, previously ‘shielding’ has changed from 22 December. Those previously 'shielding' should no longer attend work or school outside the home. Read the full statement.

Update 21 December - All of Wales is at alert level 4

Welsh Government placed all areas of Wales at alert level 4 from 00:00am on Sunday 20 December.

Full details of the restrictions at alert level 4 are available on the Welsh Government website and will remain in place until the number of cases fall.

At alert level 4 you must:

  • Follow social distancing rules with people you don’t live with or who are not in your support bubble.
  • Wear a face covering (if you are able to) in all indoor public places.
  • Stay at home.
  • Not create an extended household (single adults or single parents may join with one other household to form an exclusive support bubble).
  • Meet only the people you live with or your support bubble indoors.
  • Meet only your household or support bubble in private gardens.
  • Meet only your household or support bubble outdoors. 
  • Work from home if you can. 
  • Not travel without reasonable excuse. 
  • Not travel internationally without reasonable excuse.

You can also read the Level 4 FAQs

Changes to council services at Level 4

  • Waste and recycling services will continue as planned over the Christmas period. The household waste recycling centre will also remain open as planned.
  • Parks and cemeteries remain open
  • Libraries will operate a click and collect service only
  • Newport Museum and art gallery is closed
  • Places of worship, Newport Register Office and the Mansion House remain open for wedding and civil partnership ceremonies. Receptions are not permitted

  • The registration of births is currently suspended

COVID-19 information and support for business 

COVID-19 track and trace

COVID-19 support for vulnerable people

Testing Centres

Find Newport testing centres and book a test here

Self-isolation and quarantine 

As of Thursday 10 December the time people have to self-isolate for coronavirus will be reduced from 14 days to 10 in Wales.

Update 8 December: Covid-19 Vaccine

A COVID-19 vaccine roll-out has begun in Wales. A safe and effective vaccine will offer individual protection from COVID-19, as well as greater protection for our loved ones and communities.

Find out more

Self-isolation payment

You could get a payment of £500 to help with loss of earnings if you or a child you care for has been told to isolate by NHS Test and Trace on or after 23 October 2020 and you cannot work from home, read about and apply for the COVID-19 self-isolation payment. 

Newport's Strategic Recovery

Our strategic recovery aims outline how we will continue to build a better Newport by protecting lives, supporting our communities and the vulnerable, reducing inequalities and rebuilding our economy.

Public meetings

View the calendar of council meetings

In line with public health measures to mitigate the spread of Covid-19 and to enable the council to focus on the delivery of critical services for the vulnerable, all public meetings were suspended in March and non-essential meetings cancelled.

Urgent decisions continue to be made in accordance with the officer and members schemes of delegation detailed in the council’s Constitution and urgent decision-making procedures.

Emergency powers legislation from both Westminster and the Welsh Government suspends certain statutory duties and timescales during this emergency period. This removed the need for an Annual General Meeting in May and permitted the continuance of existing appointments.

Other information

Statement from Gwent Local Resilience Forum

Joint statement by Minister for Housing and Local Government, Julie James, and leader of the Welsh Local Government Association, Cllr Andrew Morgan (19/03/20)