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Newport City Council is following and implementing best practice regarding coronavirus as advised by the government and Public Health Wales.
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We may take longer to respond to requests as we deal with the impact of COVID-19 on council services, thank you for your understanding.
You can request, report or pay for council services online at a time and location to suit you.
Using our app or online services helps you contact the council quickly and easily and get a prompt response.
If you create a personal account, you will be able to view all your queries and responses in one place.
However, you can still report, request and pay for services without setting up an account – just log in as a guest.
Find out more about the 'My Newport' app and online services.
Tell us about a missed bin collection
Tell us about a pothole on a road or pavement
Tell us about a street light problem
Report a parking problem
Tell us about overgrown hedges, trees and weeds blocking a road or pavement
Report anti-social behaviour
Report an unlicensed HMO
Tell us about a problem with a landlord
Tell us about a suspected trading standards crime
Report suspected benefit fraud