Request council services

CRM - Save time small

Request, report or pay for council services online at a time and location to suit you.

Create an account to view previous enquiries or track the progress of current requests - alternatively, you can log in as a guest.

An app is available to download from your provider’s app store – search for ‘My Newport’.

Waste and recycling

Request recycling boxes, bags and bins

Request and pay for collection of a large item

Apply for a nappy or hygiene waste collection 

Apply for an assisted bin lift

Roads and streets

Request a street clean (dog mess, glass, damaged bus shelter etc)

Request a refill of a grit bin

Transport and education

Apply for or renew a bus pass

Apply for a Blue Badge

Apply for a school bus pass

Apply for free school meals

Request other council services